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ABN AMRO

Your personal data

Keep your data up to date

Are your data correct?

Check it now
Check it now
  • So that we can reach you if necessary
  • Together, we fight financial crime
  • For a safer financial environment
It is important that your personal data are complete and correct, so that we can reach you if necessary. If your details change, please update them straight away. We may also ask you to provide personal data (such as your ID), or to check and confirm them. Below we explain why we ask you to do this.
How to provide your ID in five steps

Confirming your data

Safely and easily with the ABN AMRO app!
 
Have you received a request from us to confirm your personal data? Watch the video to see how you can do this. Or follow the 3 steps below.
 
Please note: you can only confirm your data if you have received a request from us. Want to check your data or change something yourself? Then read how to do so here.

Confirming your personal data in 3 steps:

Step 1: Log in

Via the ABN AMRO app:

  • Log in.
  • Tap 'Profile' at the bottom right'.
  • Then tap 'Personal data'.

Via Internet Banking:

  • Log in. 
  • Click the drop-down menu at the top right of your profile (name and picture).
  • Then click 'Personal data'.

Don't have access to the ABN AMRO app or Internet Banking?
Step 2: Check your data
Check your identity data, phone number(s), e-mail address and address. Is something incorrect or missing? Then click 'change' and update your data. Then save them.
Step 3: Confirm your data

In the ABN AMRO app:

Scroll all the way down and tap the yellow button at the bottom of the screen to confirm. You will now see an overview of your data. Is everything correct? Then confirm your data one last time. To do so, tap the yellow 'Yes, confirm' button. A confirmation message will appear, you are now done!

In Internet Banking:

Have you checked your data? And is everything correct? Then the confirm button at the bottom of the page is yellow. Tick to confirm that you have checked your data, then click the yellow 'Confirm' button. You are now done!

Confirming your personal data in 3 steps:

Step 1: Log in
Step 2: Check your data
Step 3: Confirm your data

Step 1: Log in

Via the ABN AMRO app:

  • Log in.
  • Tap 'Profile' at the bottom right'.
  • Then tap 'Personal data'.

Via Internet Banking:

  • Log in. 
  • Click the drop-down menu at the top right of your profile (name and picture).
  • Then click 'Personal data'.

Don't have access to the ABN AMRO app or Internet Banking?

Step 2: Check your data

Check your identity data, phone number(s), e-mail address and address. Is something incorrect or missing? Then click 'change' and update your data. Then save them.

Step 3: Confirm your data

In the ABN AMRO app:

Scroll all the way down and tap the yellow button at the bottom of the screen to confirm. You will now see an overview of your data. Is everything correct? Then confirm your data one last time. To do so, tap the yellow 'Yes, confirm' button. A confirmation message will appear, you are now done!

In Internet Banking:

Have you checked your data? And is everything correct? Then the confirm button at the bottom of the page is yellow. Tick to confirm that you have checked your data, then click the yellow 'Confirm' button. You are now done!

Why is it important that your data are correct?

We want to be able to reach you when it is important for you. For instance, when we send you a new debit card. By law, banks must also have the right personal data on their clients. Among other things, to prevent misuse of your account.
 
Want to know more? Then watch the video, or check your data right away via the button below.
Check your data right away

Frequently asked questions

Is it correct that ABN AMRO asks me to check my data? How do I know if I can trust this request?
Yes, this is correct. We can ask you to check and confirm your data periodically. When we ask you to do something with your personal data, we always ask you to do this in your own secure environment: via the ABN AMRO app or Internet Banking. 
 
We're only interested in your personal data. We will never ask you for your user name, password or PIN number. Not by email, telephone or any other form of communication. For more information, check out our 'Secure banking' page.  
Which personal data can I change, check and confirm?
The 'Personal data' page contains the following details: 
  • Name, initial(s), first name(s), date of birth
  • Telephone number(s)
  • Email address
  • Address details
  • Country or countries where you are liable to pay tax and Citizen Service Number (BSN). NB: only change this if you are sure it has changed.
Will I receive a confirmation once I have checked and confirmed my data?
If we asked you to check and confirm your data and you have done it, we will send you a confirmation within a few days. You will find this confirmation in your messages in the ABN AMRO app or in Internet Banking. We will also send you an email (if your correct email address is listed in our records).
What does ABN AMRO do with my personal data?
If you bank with us, we use your personal data. There are rules for handling personal data and we follow them. 
 
It goes without saying that we can’t just ask for or use your personal data. We can only do so for good reason. To guarantee your security while you bank, we need your data to be complete and up-to-date.
 
Read our Privacy Statement to find out more about how we handle personal data.
Why does ABN AMRO need my tax details (country and Citizen Service Number)?
We use your Citizen Service Number (burgerservicenummer or BSN in Dutch), Tax Identification Number (TIN) and/or Social Security Number (SSN) to share financial information such as account balances with the Dutch Tax and Customs Administration. If the Dutch Tax and Customs Administration has all your data, you can use the helpful pre-completed tax return.
 
Passing on financial information to the Dutch Tax and Customs Administration is a legal requirement. We can only do this if we have your BSN, TIN and/or SSN. We also need our clients’ BSN for the deposit guarantee scheme operated by the De Nederlandsche Bank (Dutch Central Bank). 
I need help. Who do I contact?
If you need help, you’re welcome to call our Personal Data Service Desk . We’re happy to help.

Secure banking

Please be careful with your personal data. ABN AMRO employees will never ask you for your user name, password or PIN code. Not by email, telephone or any other form of communication. We are happy to tell you more about secure banking.