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Five security rules for secure banking

Protect your money against fraud

ABN AMRO has joined forces with other banks and the Dutch consumer’s association to draw up five rules for secure banking. Sticking to these security rules is the best possible way to protect your money from scammers. Watch the video (in Dutch) in which we explain these important rules and find out what you should and shouldn’t do to keep your banking secure.

 

Follow these five security rules

  1. Keep your security codes secret

    Your PIN and your 5-digit identification code are examples of security codes. You are the only person allowed to use these codes. Make sure that nobody else finds out your codes.

  2. Make sure that nobody else uses your physical or digital debit card

    Only use your debit card and credit card yourself. Don’t let anyone distract you while you’re using your cards and always keep them in a safe place. Also check on a regular basis that you’ve still got your cards.

  3. Secure the devices you use to do your banking

    Always run security updates on your computer, tablet and smartphone. Use an up-to-date virus scanner and legal software. Also set up an access code and log out once you've finished your banking.

  4. Check your current account on a regular basis

    Be sure to check your bank statements at least once every 2 weeks, either online or on paper. Look out for any transfers you didn’t authorise.

  5. Report any incidents to the bank immediately and follow the bank’s instructions

    If you see anything suspicious or think you’ve been scammed, please let us know right away what happened, so that we can help you.

Who came up with these rules?

The five security rules were compiled by Dutch banks and the Dutch consumers’ association. They are clear rules that everyone can stick to, no matter which bank you use. After all, security is important to all banks.