Savings interest is usually lower than the interest clients pay on loans such as a mortgage and an overdraft. This difference is necessary to cover our costs, such as the costs of our services, including staff and computer systems, our spending on the development of new products and services for our clients, but also the costs involved in our mobile app, Internet Banking and our Tikkie service. Another example is the costs we incur in relation to our participation in the Dutch deposit guarantee scheme, which protects up to €100,000 held by a client with a bank licensed by the Dutch central bank (DNB) in the event that the bank goes bankrupt.
On top of that, we also build up buffers for a rainy day. Finally, just like any other company, we want to make money from our services, so as to guarantee the continuity of our services for the long term.