If you're facing challenges with your banking, our Help with Banking Advisers are ready to assist. Whether you've moved house, experienced a change in your health, or lost a loved one, we're here for you. Even if you're just unfamiliar with online banking, we're happy to guide you.
Call +31 (0)88 226 26 12. Lines are open on weekdays from 8 am to 5.30 pm, but closed at weekends and on public holidays.
We will schedule an appointment with a Help with Banking Adviser for you.
Expect a call at the agreed time.
Call +31 (0)88 226 26 12. Lines are open on weekdays from 8 am to 5.30 pm, but closed at weekends and on public holidays.
We will schedule an appointment with a Help with Banking Adviser for you.
Expect a call at the agreed time.
Our Help with Banking Advisers are here to help you navigate any banking issues. Whether you’re new to online banking or need extra assistance due to health or reading difficulties, we’re just a call away.
Simply call Help with Banking to make an appointment with a Help with Banking Adviser. They will call you at the agreed time and take the time to help you. If you need more time or it can’t be done over the phone, the adviser will arrange a Video Banking call or come to your home.
Our Help with Banking Adviser will help you find a solution to any issues that you come up against in your daily banking. For example:
If you're helping someone who needs extra support, feel free to give us a call . We’re here to organise assistance from a Help with Banking Adviser if required.
Help from a Help with Banking Adviser is free of charge and you will not be committing to anything.
We do our utmost to ensure secure banking for our clients. Of course, there are also things you can do yourself. Find out more about how to recognise and prevent fraud.
We empower you to manage your banking independently. With manuals, help videos (in Dutch), and guidance on authorising someone to bank on your behalf. We strive to simplify banking for everyone.
Chat with chatbot Anna. Does she not succeed in solving your problem? Then a member of staff will take over the conversation.
Call Help with Banking to speak to one of our advisers. Lines are open on weekdays from 8 am to 5.30 pm, but closed at weekends and on public holidays.
Chat with chatbot Anna. Does she not succeed in solving your problem? Then a member of staff will take over the conversation.
Call Help with Banking to speak to one of our advisers. Lines are open on weekdays from 8 am to 5.30 pm, but closed at weekends and on public holidays.
