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Questions about Apple Pay?

Find the answer here

Apple Pay lets you pay easily and quickly with your digital debit card. You can easily pair it with your iPhone, iPad, Apple Watch or Mac. So you can pay almost anywhere contactless, easily and safely!

 

When can I use Apple Pay?

Are you the owner or authorized representative of an ABN AMRO business checking account? Then you can use Apple Pay. At this time, Apple Pay is not yet available for your employees (or bookkeepers) with a pass. Keep in mind that you must be 16 years or older and using your own iCloud account, without family sharing. This age limit is set by Apple itself.

ABN AMRO

What devices do I use Apple Pay on?

You can use Apple Pay on iPhone and iPad models with Face ID or Touch ID, except the iPhone 5s. Apple Pay also works on your Apple Watch and Mac models with Touch ID.

For a full list of compatible devices, visit Apple Support

What do I need to activate Apple Pay?

  • You have an ABN AMRO Business payment account
  • You have the latest version of the ABN AMRO app
  • You have an Apple device (see the complete list on Apple Support)
  • Your device has been updated to the latest version of iOS, watchOS or macOS
  • You are logged in with your Apple ID on iCloud
  • The correct cell phone number is registered with ABN AMRO
  • You are connected to the internet

Activating or removing Apple Pay

  1. Open the ABN AMRO app on your iPhone
  2. Go to 'Payments' and select Apple Pay under 'Payment methods'
  3. Select the debit card you want to link to Apple Pay
  4. Select the device you want to link to Apple Pay (iPhone)
  5. Confirm your choice and accept the terms and conditions
  6. You can now make payments using Apple Pay
  1. Open the ABN AMRO app on your iPhone or iPad
  2. Go to 'Payments' and select Apple Pay under 'Payment methods'
  3. Select the debit card you want to link to Apple Pay
  4. Select the device you want to link to Apple Pay (Apple Watch)
  5. Confirm your choice and accept the terms and conditions 
  6. You can now make payments using Apple Pay
  1. Open the ABN AMRO app on your iPad
  2. Go to 'Payments' and select Apple Pay under 'Payment methods'
  3. Select the debit card you want to link to Apple Pay
  4. Select the device you want to link to Apple Pay
  5. Confirm your choice and accept the terms and conditions
  6. You can now make payments using Apple Pay

Mac models with Touch ID:

  1. Make sure Apple Pay works on your iPhone
  2. On your Mac, go to 'System Preferences > Wallet & Apple Pay'
  3. Tap 'Add Card'
  4. Accept the terms and conditions
  5. Enter the code you have been sent on your iPhone
  6. You can now make payments online using Apple Pay

Mac models without Touch ID:

  1. Log in with your Apple ID on all Apple devices
  2. Activate Bluetooth
  3. On your Mac, go to 'System Preferences > Wallet & Apple Pay'
  4. Turn on ‘Allow Payments on Mac’
  5. You can now make payments online using Apple Pay

If you still have your old Apple device, you first need to remove your active cards in the Apple Wallet from your old Apple device. Find out how this works on Apple Support. After that, you can install Apple Pay on your new device.

If you no longer have your old Apple device, you need to sign in on you Apple ID account page to remove your active cards.

Apple Wallet shows you the last four digits of your debit card number. These digits do not correspond to your IBAN number or card number. That’s why you don’t recognise the number. 

How to check your card number: 

Do you have a new-style ABN AMRO debit card? The card number is printed on the back of your card. The last four digits of the card number correspond to the four digits of your digital debit card in Apple Wallet. 

Picture of new-style ABN AMRO debit card

Apple Wallet shows you the last four digits of your debit card number. These digits do not correspond to your IBAN number or card number. That’s why you don’t recognise the number. 

How to check your card number:

Do you have an old-style ABN AMRO debit card? The combination of the last digit of your account number and the first two digits of our card number corresponds to the first three digits on your digital debit card in Apple Wallet.

Picture of old-style ABN AMRO debit card

Yes, you can. You can add up to 12 cards to the Apple Wallet on the iPhone 8, Apple Watch 3 and newer models. Older devices will accept up to 8 cards. You must however add each card to the Apple Wallet separately.

If you no longer wish to use Apple Pay, go to the Apple Wallet on your iPhone where you can remove your cards easily.

Making payments

In retail outlets: you can make payments using Apple Pay wherever you see the symbol for Apple Pay or for contactless payments.

Within apps and online (via the Safari browser): you can make payments using Apple Pay within apps and online (via Safari) wherever you see the Apple Pay button.

Making payments through your iPhone works in the same way as making contactless payments with your debit card. You can decide yourself whether to pay using Face ID, Touch ID or your passcode.

  • Using Face ID: press the sleep/wake button on the side of your iPhone twice to launch Apple Pay, look at the screen and hold your iPhone on the payment terminal.
  • Using Touch ID: keep your finger on the Touch ID home button while holding your iPhone on the payment terminal.
  • Using your passcode: unlock your iPhone with your passcode and hold your iPhone on the payment terminal.

You can make contactless payments using your Apple Watch. Press the button on the side of your Apple Watch twice and hold your watch on the payment terminal with the screen pointing toward the reader.

Select Apple Pay at the checkout and complete your payment using Face ID or Touch ID.

Using your MacBook: select Apple Pay at the checkout and complete your payment with your iPhone or Apple Watch. If you have a MacBook Air or MacBook Pro, you can pay using Touch ID on the Touch Bar.

Payments will automatically be made with the card you have set as your standard payment card. If you would like to use a different card, go to the Apple Wallet on your iPhone and select the card you would like to use instead.

To find out which digital debit card goes with which account, just look at the card number of your plastic debit card. 

Do you have a new-style ABN AMRO debit card? The card number is printed on the back of your card. The last four digits of the card number correspond to the four digits of your digital debit card in Apple Wallet. 

To find out which digital debit card goes with which account, just look at the card number of your plastic debit card. 

Do you have an old-style ABN AMRO debit card? The combination of the last digit of your account number and the first two digits of our card number corresponds to the first three digits on your digital debit card in Apple Wallet.

You can make payments of up to € 2,500 per account per day with Apple Pay. This also applies to customers aged 16 and 17 with a student account. Customers aged 16 or 17 with a Youth Growth Account can spend up to € 150 a day with Apple Pay.

If you have reduced your card payment limit yourself, e.g. to € 1,000, then Apple Pay will apply this as your spending limit. Find out here how to change your spending limit.

Yes, Apple Pay has a global coverage. You can make payments with Apple Pay wherever you can use your debit card (Maestro) to make contactless payments. Remember to switch your card setting to 'World' in the ABN AMRO app though.

Payments made using Apple Pay will have 'Apple Pay' in the description. So you can see on your statement whether a payment was made through Apple Pay.

Using Apple Pay

You can make payments in retail outlets with your iPhone even if you have no internet connection. For online payments, you will need the internet.

No, Apple Pay is a contactless payment service. All you will need is your iPhone, Apple Watch, iPad or Mac.

Security & Privacy

Making payments using Apple Pay is just as secure as making payments using your debit card. Now more than ever, Apple Pay is a better way to pay with your debit card. It keeps you from having to touch physical buttons or exchange cash when you’re out getting what you need.

No, you don't need your PIN number. All you have to do is unlock your iPhone using Face ID, Touch ID or your passcode.

Apple Pay has security features to minimize the risk of others making payments with your Apple devices. For an iPhone, you need Face ID, Touch ID, or your passcode to pay. For an Apple Watch, you require your passcode.

Have you lost your iPhone or Apple Watch? You can block Apple Pay in the following ways:

  1. Through your Apple Account. Here's how to block Apple Pay via your Apple Account.
  2. Using another Apple device.
  3. Mark your iPhone or Apple Watch as lost. Apple Pay will then be automatically disabled on your device.

On Apple Support you can read exactly how to manage the cards linked to Apple Pay.

You can block Apple Pay in one of three ways:

  1. Via iCloud. Go to www.icloud.com and log in with your Apple ID and password.
  2. Via another Apple device.
  3. By activating the ‘lost’ mode in ‘Find my iPhone’.

Go to Apple Support to find out how to manage the cards you use with Apple Pay. 

Yes, you can, because you do not need your debit card to make payments with Apple Pay.

Your 10 most recent purchases made using Apple Pay will be kept in the Apple Wallet and you can view them yourself. Apple won’t save any numbers or details of the cards you’ve added to Apple Pay on its servers, nor does it have access to them.