There are situations when we need to give your personal data to persons and entities involved in our services. You can read below who these are. Do you transfer money to another bank? Then, of course, your personal data will also end up there. There is no other way.
We work with other companies that help us with our services, such as companies that develop internet tools and web applications. This means that these companies process personal data only on behalf of ABN AMRO.
We also work with intermediaries. So you may have a mortgage with us, but may have taken it out through a broker. Or you may have taken out an ABN AMRO Insurance policy via a sub intermediary, such as Independer. This (sub)broker processes your personal data and is responsible for its use. Check the intermediary's website to find out how it handles personal data.
Our regulators, the tax authorities, the public prosecutor, and other (government) bodies (national and international) may request personal data from you. The law states when we have to give them. Employees in the financial sector are bound by the Banking Disciplinary Act. In the context of a disciplinary case, personal data may be provided to the Banking Disciplinary Law Foundation.
Do you want us to give your data to other providers of financial services? For example, to a company offering a particular financial service through an app? This is possible if you give your permission first. We are then obliged to provide your personal data to these third parties. We are not responsible for how these third parties handle your personal data. If you yourself share your data with others, for example by using payment methods of other parties, we are not responsible for the recipients' use of your personal data. The third parties' privacy policy will then apply.
We may also disclose personal data to other parties when we are considering transferring our legal position towards you to a potential buyer or investor. We do this, for example, if we want to sell your loan and this allows the other parties to make decisions about and for the transfer. Or if we sell a business unit of ABN AMRO and this allows other parties to make decisions about the acquisition. This is a legitimate interest of ABN AMRO Bank and enables the acquiring party, for example, to fulfil its legal obligations. Once this party becomes your contracting party as a result of this purchase or acquisition, for example, this party will be the new data controller for the personal data it processes from you. Do you have any questions about how this party handles your personal data? If so, please contact this party. We may still need to retain data from you. For example, to comply with legal obligations, or for research or statistics.
Sometimes we collaborate with other parties, for example in the context of offering additional services such as solutions for sustainable real estate, cyber security and to enable mobile payments. We always check first whether sharing data with business partners is permitted. Sometimes we are jointly responsible with a business partner for the use of personal data (joint controllers). We make agreements with these parties about who fulfils which role, and how we jointly safeguard your privacy rights.
We provide only the necessary personal data to other banks or parties in the payment chain involved in processing payments. The payment chain involves several parties such as the supplier of ATMs who may offer additional services to shops or a payment platform of a web shop. These parties are themselves responsible for the use of your personal data.
Do you invest through us? Then we also provide your data to parties involved in carrying out investments.
