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ABN AMRO

PIN blocked

Wrong PIN entered on the e.dentifier 3 times

If your e.dentifier displays the message ‘pincode geblokkeerd’ [PIN blocked], you have made three failed attempts to enter the correct PIN and now the chip on the card has been blocked. Luckily, you will often be able to fix this yourself.

geldmaat atm

Unblocking a card at an ATM

If you see the message ‘PIN Blocked, this means the chip on your debit card has been blocked. If this happens, you can unblock your account at an ATM as follows:

  • Go to a Geldmaat ATM
  • Enter your correct PIN
  • Check your balance or withdraw cash
  • Your debit card has now been unblocked

Forgotten your PIN?

If you are unable to unblock your account at an ATM because you have forgotten your PIN, see how you can fix this on the ‘I forgot my PIN’ page.

ABN AMRO

Log in securely to Internet Banking

If you prefer to do your banking on your laptop or PC, the ABN AMRO app also comes in handy! You can use it to log in to Internet Banking with a code, just like with your e.dentifier. Simply scan the QR code on the log-in screen with your phone and then continue banking as usual. We explain how it works, and why it’s safe.

How to log in with QR code